What Is ePRO?

woman using iPad in a home setting

Electronic patient-reported outcomes (ePROs) are increasingly important in modern clinical trials. ePRO can record how patients feel, function, and respond to treatment without needing site visits or paper reports. As studies focus more on patient outcomes and shift away from traditional models, ePRO offers a reliable way to collect real-time data from participants. This tool is vital for improving data quality, involving patients, and increasing efficiency in clinical research.

Understanding ePRO

ePRO, or electronic patient-reported outcomes, involves collecting health-focused data directly from patients via electronic systems, such as mobile apps, rather than paper forms. This data may include symptoms, side effects, treatment tolerability, and quality-of-life measures. 

ePRO is a specific type of electronic clinical outcome assessment (eCOA) that focuses solely on patient self-reported data. While eCOA also includes clinician- or observer-reported, or performance-based, assessments, ePRO aims to capture the patient’s point of view without interpretation by site staff.

Most ePRO systems utilize familiar digital interfaces, such as mobile apps, tablets, or web-based questionnaires. These tools are supposed to be user-friendly and accessible, allowing patients to complete assessments from home or on-the-go.

How ePRO Works

In a typical ePRO workflow, patients receive prompts to complete assessments according to the study schedule. Patients receive these assessment prompts via mobile notifications or email reminders. They can then complete the assigned questionnaires electronically and submit their responses via the system.

With these reminders and notifications, patients can remember to complete required assessments, reducing missed entries and improving overall compliance. 

To receive these benefits, however, ease of use and accessibility need to be key design factors in ePRO platforms. It’s essential to find an interface that places less burden on users so that patients with varying levels of technical experience can access it. When systems are intuitive, patients are more likely to participate throughout the study. 

ePRO data is captured in real time and safely stored in accordance with regulatory and data protection requirements. Study teams can monitor completion rates, and clinicians can review time stamps and the data itself to address issues promptly. 

What Data Is Collected Through ePRO?

Clinicians often use ePRO to gather information on symptoms, side effects, and treatment tolerability. This feature enables researchers to understand how participants experience a therapy outside clinical visits. 

In addition to symptom tracking, ePRO frequently incorporates quality-of-life and functional assessments. These measures are typically collected using validated questionnaires that quantify changes in physical, emotional, or social functioning over time. 

With ePRO, clinicians can collect data continuously throughout a study rather than at a single point in time. This ongoing collection enables trend tracking, change detection, and understanding how patient experiences evolve throughout treatment. 

Benefits of ePRO for Clinical Trials

Clinical trials benefit from ePRO through improved data quality, reliability, and the overall user experience. By collecting patient-reported outcomes electronically, study teams can reduce many of the limitations associated with traditional reporting methods while gaining more consistent, timely insights into patient experiences. 

Improved Data Quality and Reliability

Collecting data electronically significantly reduces common issues linked to paper-based reporting, such as missing entries, delayed submissions, or inaccurate recall. Since patients record their responses electronically, the platform will time-stamp the data, providing an audit trail.

These safeguards enhance data integrity and transparency. Higher quality patient-reported data leads to stronger trial outcomes and more reliable insights during analysis.

Enhanced Patient Engagement

Digital ePRO tools can simplify patient participation by reducing travel, paperwork, and manual reporting. Easy-to-use interfaces and clear instructions help remove barriers to participation. 

Reminders are user-friendly designs that encourage consistent engagement, which can lead to higher retention and better compliance throughout the study. When patients feel supported and informed, they are more likely to stay active participants. 

Operational and Regulatory Advantages

ePRO supports decentralized and hybrid trial designs by enabling data collection beyond traditional site visits. This flexibility can reduce operational burden and costs while expanding access to a broader patient population. Real-time access to patient-reported data also enables study teams to respond more quickly to emerging trends or safety concerns. 

ePRO vs Paper-Based Patient Diaries

Paper diaries have long faced challenges, such as backfilling, incomplete entries, and transcription errors. Because clinicians often record data after the fact, accuracy can be affected. As such, teams are phasing paper out — it’s no longer a less reliable system for storing patient diaries electronically. 

ePRO replaces retrospective reporting with real-time electronic capture, reducing the risk of recall bias and data manipulation. 

As a result, ePRO has become the preferred and increasingly standard method for gathering patient-reported outcomes in clinical trials by healthcare professionals. 

How to Use ePRO

Using ePRO effectively requires more than simply choosing a digital tool. To weave it successfully in a clinical trial, teams need to prioritize thoughtful planning, clear communication, and ongoing support. When you use ePRO with study objectives and real users in mind, it becomes a reliable means of collecting meaningful patient-reported data throughout the trial.

Selecting the Right ePRO Strategy

An effective ePRO strategy begins by aligning patient-reported endpoints with the study’s goals. Planning early during protocol development helps ensure that assessments are meaningful, relevant, and feasible.

Considerations should always include the target patient population, device access, and comfort with technology. Choosing the right approach early can help avoid complications later in the study.

Training and Ongoing Support

Effective ePRO implementation starts with clear, thoughtful training for both patients and site staff. Simple, easy-to-follow instructions help participants understand what they need to do, reducing errors and improving data consistency throughout the study. 

When users feel confident navigating the system, they are more likely to complete assessments accurately and on time.

Ongoing support plays a key role in maintaining engagement throughout a trial. Access to responsive assistance, helpful resources, and reliable infrastructure resolves issues quickly, reducing drop-offs and minimizing distributions. 

As clinical trials continue to evolve, ePRO plays an essential role in capturing accurate, patient-centered data. With the right strategy and support, ePRO can become a reliable foundation for collecting reported outcomes throughout a clinical trial. To learn more about implementing ePRO with the proper training and continuous support, explore the ePRO and eCOA solutions available through TrialKit

FAQs About ePRO

What is ePRO in clinical trials?

ePRO, or electronic patient-reported outcomes, refers to the digital collection of patient-reported information on symptoms, functioning, or quality of life during a clinical trial. Patients enter this data themselves using electronic tools such as mobile apps, tablets, or web-based platforms, without interpretation by clinicians or study staff. ePRO provides critical insight into how treatments affect patients in real-world environments.

How is ePRO different from eCOA?

ePRO is a specific type of eCOA focused solely on patient self-reported data. While eCOA includes multiple types of electronic outcome assessments, such as clinician-reported and observer-reported outcomes, ePRO captures only the patient’s perspective. 

Why are patient-reported outcomes important in clinical trials?

Patient-reported outcomes provide insight into symptoms, side effects, and quality of life that clinical measurements alone can’t capture. These outcomes help researchers understand how a treatment impacts daily functioning and overall well-being. Regulatory agencies increasingly value PRO data because it reflects the patient experience more directly.

What types of data are collected through ePRO?

ePRO data typically includes information about symptoms, treatment side effects, physical functioning, emotional well-being, and overall quality of life. Clinicians collect this data at multiple time points throughout a study to track temporal changes. In many trials, ePRO serves as a key endpoint for evaluating treatment effectiveness.

Is ePRO accepted by regulatory agencies?

Yes, ePRO is widely accepted by regulatory agencies when collected using validated instruments and compliant electronic systems. Agencies such as the FDA and EMA expect ePRO platforms to meet standards for data integrity, audit trails, and system validation. When meeting these requirements, ePRO data can support regulatory submissions and labeling claims.

How does ePRO improve data quality compared to paper diaries?

ePRO improves data quality by reducing missing entries, preventing backdated responses, and enforcing completion rules. Electronic systems automatically timestamp responses and can prompt patients to complete assessments on schedule. These features result in more accurate, reliable, and complete datasets.

Can ePRO be used in decentralized clinical trials?

ePRO is a core component of decentralized and hybrid clinical trials, enabling patients to report outcomes remotely. Participants can complete assessments from home using their own devices or provisioned technology. This flexibility supports broader participation and reduces the need for frequent site visits.

When should ePRO be planned during a study?

ePRO should be planned during the earliest stages of study design, ideally while defining endpoints and developing the protocol. Early planning ensures that the selected PRO instruments align with study objectives and regulatory expectations. It also allows sufficient time for system configuration, validation, and training.





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